Mary Littlejohn
Olathe,KS
Summary
Self-motivated and ambitious with 16+ years of experience providing excellent customer service. I am a fast learner and have a proven track record of success in both team and independent settings. A dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development.
Overview
15
15
years of professional experience
Work History
Loan Officer/Processor
Peak Asset Lending
10.2012 - Current
- Quality assurance, Review all documents making sure Standard Operating Procedures are met.
- Offer strong customer service skills, keeping customers satisfied and increasing sales month over month
- Responsible for third party vendors
- Produce all documents for departments across the company.
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
Owner and President
Tina's Investment Property Services
07.2009 - 04.2011
- Managed day-to-day business operations.
- Made sure all employees used correct tools and proper personal protective equipment when required
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Responsible for Billing and Accounting and Business Development
- Worked with Kansas City, MO Housing Authority finding placement for their clients
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
Education
Licensed Remax Realtor - Real Estate Development
Career Education
Kansas City, Missouri01.2009
High School Diploma -
Wyandotte High School
Kansas City, Kansas05.1990
Skills
- Customer service
- Quality Assurance
- Leadership
- Time management
- Microsoft word
- Salesforce
- Core Logic
- Loan Servicing
- DocMagic
- Notary Republic
- Proficient in 10-key
Additional Information
I think of myself as hard worker and I take pride in my job and in what I do.
Volunteering with multiple programs in my community like Salvation Army and the MLM Christmas Store.
I love crafting and enjoy helping others when I can.
Timeline
Loan Officer/Processor
Peak Asset Lending
10.2012 - Current
Owner and President
Tina's Investment Property Services
07.2009 - 04.2011
Licensed Remax Realtor - Real Estate Development
Career Education
High School Diploma -
Wyandotte High School
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