Marisela Ramirez Amaya
Chicago,IL
Summary
Proven banquet server/bartender with a track record of enhancing event success at high-profile venues like Swissotel Chicago. Excelled in delivering exceptional customer service and maintaining rigorous food safety standards. Known for mentoring new staff and contributing to a positive work environment. Skilled in banquet coordination and clear communication, ensuring seamless event execution.
Overview
7
7
years of professional experience
Work History
On Call Banquet Server
The Drake, a Hilton Hotel
11.2022 - Current
- Assisted in training and mentoring new banquet servers, contributing to the overall success of the team.
- Delivered outstanding customer service with attention to detail and anticipation of guests'' needs.
- Contributed to event success by setting up, maintaining, and breaking down banquet stations efficiently.
- Assisted in the preparation of event spaces by arranging tables, chairs, and decorations according to client specifications.
On Call Banquet Server/bartender
Swissotel Chicago
11.2021 - Current
- Worked closely alongside kitchen staff to ensure accurate meal orders were delivered promptly without sacrificing presentation quality.
- Ensured safety standards were met by following proper food handling procedures during setup and service.
- Assisted in the preparation of event spaces by arranging tables, chairs, and decorations according to client specifications.
- Completed post-event tasks such as dishwashing, waste disposal, and storage organization for future use.
On-Call Banquet Server/bartender
Marriott Marquis Chicago
05.2021 - Current
- Assisted in the preparation of event spaces by arranging tables, chairs, and decorations according to client specifications.
- Promoted a positive work environment through effective communication with fellow staff members and supervisors.
- Supported event coordinators during planning stages by offering input on menu selections and room arrangements based on past experiences.
On Call Banquet Server
The Rose Hotel
05.2018 - Current
- Assisted in training and mentoring new banquet servers, contributing to the overall success of the team.
- Delivered outstanding customer service with attention to detail and anticipation of guests'' needs.
- Contributed to event success by setting up, maintaining, and breaking down banquet stations efficiently.
- Assisted in the preparation of event spaces by arranging tables, chairs, and decorations according to client specifications.
Education
Pensamiento Liberal
2000
Skills
- Clearing tables efficiently
- Food safety knowledge
- Safe Food Handling
- Efficient food delivery
- Banquet Coordination
- Alcohol serving certification
- Clear Communication
- Food Service
Timeline
On Call Banquet Server
The Drake, a Hilton Hotel
11.2022 - Current
On Call Banquet Server/bartender
Swissotel Chicago
11.2021 - Current
On-Call Banquet Server/bartender
Marriott Marquis Chicago
05.2021 - Current
On Call Banquet Server
The Rose Hotel
05.2018 - Current
Pensamiento Liberal