Mary McCandless
Lebanon OH,OH
Summary
Accomplished Deputy Clerk at Warren County Court, adept in legal document processing and confidentiality. Enhanced court efficiency through meticulous file management and exceptional customer service. Proven leader with strong attention to detail and proficiency in Microsoft Office, ensuring compliance and accuracy. Successfully trained peers, fostering teamwork and achieving 100% error-free record maintenance.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
37
37
years of professional experience
Work History
Deputy Clerk
Warren County Court
Lebanon, Ohio
06.2008 - 03.2025
- Processed legal documents with accuracy, ensuring compliance with court procedures and regulations.
- Managed case files, maintaining organization for efficient retrieval and reference by court staff.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Assisted in courtroom operations, supporting judges and attorneys during hearings and trials.
- Coordinated communication between court personnel, attorneys, and the public to facilitate timely information exchange.
Receptionist
Fox Chiropractic
Lebanon, Ohio
05.1998 - 05.2008
- Managed multi-line phone system, ensuring effective communication and prompt customer service.
- Coordinated scheduling and appointments for patients, optimizing daily operations.
- Streamlined visitor check-in process, improving security and guest experience.
- Maintained organized front desk area, enhancing professional appearance and efficiency.
Head Teller
Lebanon Citizens National Bank
Maineville, OH
04.1988 - 03.1994
- Supervised daily operations of teller team, ensuring compliance with banking policies and procedures.
- Trained and mentored new tellers on customer service excellence and transaction processing systems.
- Managed cash handling procedures, safeguarding against discrepancies and enhancing accuracy in transactions.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Answered inquiries regarding checking and savings accounts and other related products.
Education
High School Diploma -
Little Miami
Morrow, Ohio05-1983
Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
- Telephone etiquette
- Cash handling
- Customer satisfaction
- Mail processing
- Document management
- File maintenance
- Database entry
- File and database management
- Handling payments
- Scanning and copying
- Confidentiality
- Peer relationships
- Attention to detail
- Customer communication
- Data entry
- Microsoft office
- Outgoing mail preparation
- Accounts payable and receivable
Timeline
Deputy Clerk
Warren County Court
06.2008 - 03.2025
Receptionist
Fox Chiropractic
05.1998 - 05.2008
Head Teller
Lebanon Citizens National Bank
04.1988 - 03.1994
High School Diploma -
Little Miami