Sophia Vagts
New York,NY
Summary
Outgoing student currently pursuing degree in communications and marketing, excited to secure rewarding role in the fashion industry as an Event Coordinator. Successful in building strong relationships and achieving positive customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista
Coffee Ranch
03.2023 - 12.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Updated specials board display to boost sales.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Fashion Event Coordinator
Aysha Saeed
08.2022 - 03.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed post-event reports to determine effectiveness of each event.
Events Team Coordinator
Habbi Habbi
08.2022 - 03.2023
- Maintained and distributed information for functions and events.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Drove excellent guest service for events and conducted evaluations after completion.
- Created, maintained and distributed event orders.
Server
Rosie O'Grady's
03.2022 - 08.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Barista
Coffee Ranch
06.2021 - 03.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Updated specials board display to boost sales.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Style Team Member
Target
03.2020 - 12.2020
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Arts - Fashion Merchandising
San Francisco State University
San Francisco, CA12.2025
Associate of Arts - Communications
Butte College
Oroville, CA05.2023
High School Diploma -
Chico High School
Chico, CA06.2020
Skills
- Customer relations
- Detail oriented
- Problem resolution
- Customer Service
- Organization
- Quick learner
Timeline
Barista
Coffee Ranch
03.2023 - 12.2023
Fashion Event Coordinator
Aysha Saeed
08.2022 - 03.2023
Events Team Coordinator
Habbi Habbi
08.2022 - 03.2023
Server
Rosie O'Grady's
03.2022 - 08.2022
Barista
Coffee Ranch
06.2021 - 03.2022
Style Team Member
Target
03.2020 - 12.2020
Bachelor of Arts - Fashion Merchandising
San Francisco State University
Associate of Arts - Communications
Butte College
High School Diploma -
Chico High School
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