Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary McDonald

Selma,AL

Summary

Adaptable professional with 25 years of experience in executive support and workflow prioritization. Proven ability to enhance operational efficiency and drive organizational success. Committed to leveraging skills to support company growth and achieve strategic objectives.

Overview

15
15
years of professional experience

Work History

Patient Registration Representative

UAB Selma Family Medicine
Selma, AL
08.2022 - Current
  • Registered patients by collecting personal and insurance information efficiently.
  • Verified insurance eligibility using relevant software and databases.
  • Assisted Medical records clerk with incoming and outgoing record requests.
  • Managed incoming calls, addressing inquiries and providing information promptly.
  • Maintained patient confidentiality in compliance with HIPAA regulations consistently.
  • Updated patient records in electronic health systems to ensure accuracy.
  • Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
  • Entered charges for hospital, home health and nursing home visits.
  • Managed daily cash flow and deposits.

Front Desk Receptionist

Vaughan OBGYN Associates
Selma, AL
07.2020 - 08.2022
  • Data entry
  • Collected copayments and balances
  • Verified insurance eligibility to ensure accurate patient billing and services.
  • Managed patient check-ins and scheduled appointments efficiently.
  • Processed daily charges for office visits, maintaining up-to-date financial records.
  • Completed daily deposits to ensure financial accuracy and accountability.

Front Desk Receptionist

Selma Pediatrics
Selma, AL
08.2011 - 07.2020
  • Coordinated patient check-ins and scheduled appointments, ensuring smooth workflow.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Processed copayments and account balances at point of service.
  • Processed cash transactions accurately and balanced register at end of shifts to maintain financial integrity.
  • Executed administrative duties including filing, copying, and scanning to support office operations.

Education

High School Diploma -

Meadowview Christian School
Selma, AL
05-1995

Skills

  • Patient registration
  • Insurance verification
  • Electronic health records
  • HIPAA compliance
  • Cash handling
  • Customer relationship management
  • Positive attitude
  • Office equipment operation
  • Teamwork and collaboration

Timeline

Patient Registration Representative

UAB Selma Family Medicine
08.2022 - Current

Front Desk Receptionist

Vaughan OBGYN Associates
07.2020 - 08.2022

Front Desk Receptionist

Selma Pediatrics
08.2011 - 07.2020

High School Diploma -

Meadowview Christian School

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Mary McDonald