Mary Montano
Albuquerque,NM
Summary
Dedicated and motivated professional with 3-4 years experience in customer service. Looking to grow more in the cannabis industry. Positive and outgoing mindset ensuring great customer service. Dependable team member to achieve daily tasks and goals. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
La Mota Dispensary
Albuquerque, NM
02.2024 - 08.2024
- Manufactured pre-rolls, ensuring the quality was to the customers expectations.
- Paid vendors and checked manifest for incoming orders.
- Trained new hires to excel in their roles.
- Managed GrowFlow POS.
- Add new products in the system, including the COA and CPU.
- Keep track of inventory and audits in the store.
- Performed 'deli style' in-floor sales, ensuring the weight was correct for every transaction.
- Made schedule and did payroll for employees at the location I managed.
- Host safety meetings for both locations. Listened to staff about concerns and ideas.
- Pay store bills and do supply runs.
- Solve customer complaints with a friendly and professional attitude.
- Check to ensure all state mandates are being followed.
Cashier - Fuel Clerk
Smiths Food And Drug
Albuquerque, NM
05.2022 - 02.2024
- Manage POS system transactions, including refunds, cash, debit, and checks.
- Maintain a clean and organized environment.
- Check customers' IDs to ensure state and federal mandates are followed.
- Fulfill multiple responsibilities, including inventory and stocking.
Food Service Worker
Dickeys BBQ Pit
Albuquerque, NM
11.2021 - 05.2022
- Followed safe food and handling procedures.
- Assembled and served meals according to specific customer requirements.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Food and Beverage Attendant
Sonic Drive-in
Albuquerque, NM
03.2021 - 11.2021
- Communicate effectively with kitchen staff regarding customer orders.
- Effectively multitasked within a fast-paced environment.
- Filled and served various beverages for customers.
- Maintained drive-thru and cash register responsibilities.
Education
High School Diploma -
Albuquerque Charter Academy
Albuquerque, NM01-2020
Skills
- Employee Training
- Retail Inventory Management
- POS Systems
- Shift Scheduling
- Cash Handling
- Great customer service
- Able to learn fast and effectively
- Great communication
- Cannabis knowledge and experience
- Time management
Certification
- Alcohol and Gaming Division Server, expires June 2025.
- Food Handler, expires February 2027.
Timeline
Store Manager
La Mota Dispensary
02.2024 - 08.2024
Cashier - Fuel Clerk
Smiths Food And Drug
05.2022 - 02.2024
Food Service Worker
Dickeys BBQ Pit
11.2021 - 05.2022
Food and Beverage Attendant
Sonic Drive-in
03.2021 - 11.2021
- Alcohol and Gaming Division Server, expires June 2025.
- Food Handler, expires February 2027.
High School Diploma -
Albuquerque Charter Academy
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