Mary Nickell
Johnson Controls/ Clarios
Dry Ridge,KY
1
Certification
35
years of professional experience
Work History
Shipping and Receiving Coordinator
9 Years 3 Months- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Reviewed paperwork to determine priorities and set schedules.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Servicer, Cook, Cashier, Manger
16 Years 4 Months- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies, and labor.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Trained and mentored new employees on company procedures and safety protocols.
- Monitored and maintained organized work space, confirming efficient operations.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Checked tools and equipment to prevent accidents and injuries.
- Planned work calendar by scheduling appointments and tracking customer service requests.
Assembly Line Operator
3 Years 6 Months- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
- Collaborated with team members to improve production processes and maintain quality standards.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Tested finished products to perform quality assurance and identify discrepancies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
- Operated finishing tool to prepare products for inspections and packaging.
- Investigated and resolved production issues.
- Installed, adjusted and repaired automated machines and robots.
- Completed daily inspection of machines and equipment.
Daycare Teacher
10 Years 2 Months- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Created safe and nurturing learning environment for preschoolers.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Machine Operator
1 Year 8 Months- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Quickly shut down equipment in emergency situations following protocols.
- Operated and controlled [Type], [Type] and [Type] equipment.
Tanning Associate
2 Years 1 Month- Educated clients on health and safety of tanning facilities and procedures.
- Updated computer system with client schedules, inventories and spa information.
- Sold [Product] to clients to increase salon profits by [Number]%.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Maintained clean and stocked front counter area.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Education
High School Diploma
Skills
Records Management
Inventory Management
Shipping Documentation
Shipment Verification
Equipment Operations
Schedule Planning
Documentation Skills
Reporting Skills
Invoice Processing
Safety Procedures
Materials Estimation
Process Review
Staff Training
Performance Assessment
Supply Inventory Management
Records Maintenance
Schedule Coordination
Supply Inventory
Information Verification
Logistics Oversight
Material Handling and Moving
Forklift Operation
Email and Phone Communication
Equipment Inspection
Mentoring and Training
Transportation Coordination
Computer Skills
Shipping and Receiving
Loading and Unloading
Safety Standards
Positive Attitude
Order Picking and Processing
Forklift Operations
Team Management
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Shipping and Receiving Coordinator
Johnson Controls/ Clarios
08.2017 - CurrentRead More
Assembly Line Operator
Robert Bosch Automotive Steering
01.2014 - 07.2017Read More
Daycare Teacher
Kiddie College
04.2003 - 06.2013Read More
Servicer, Cook, Cashier, Manger
Gold Star Chili
04.2001 - 08.2017Read More
Machine Operator
Equitable Bag
06.1994 - 02.1996Read More
Tanning Associate
Movie Gallery
05.1992 - 06.1994Read More
Grant County High School
High School Diploma
Read More