Mary Palmer
Watkinsville,GA
Summary
Dynamic professional with a proven track record in customer service and team leadership. Skilled in problem-solving with an organizational focus, I excelled in managing diverse events, consistently exceeding client expectations. Proficient in Spanish, I foster strong relationships to enhance employee communications, customer satisfaction, and drive repeat business.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hobby Lobby
09.2021 - 05.2023
- Prepared merchandise for sales floor, priced and tagged nw items, and organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions, returns, and exchanges efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Catering Manager
Hokulia Shave Ice
05.2018 - 09.2021
- Oversaw payroll functions, scheduling, and training of new employees to promote efficient team work and employee relations.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Customized catering packages to meet specific client needs, ensuring high levels of customer satisfaction and retention.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
Education
Bachelor of Arts - Art History
University of Georgia
GA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Organizational focus
- Goal oriented
- Spanish Speaker
- Task prioritization
- Adaptive to diverse groups
Languages
Spanish
Professional Working
Timeline
Sales Associate
Hobby Lobby
09.2021 - 05.2023
Catering Manager
Hokulia Shave Ice
05.2018 - 09.2021
Bachelor of Arts - Art History
University of Georgia
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