Summary
Work History
Education
Skills
Timeline
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MARY PARROTT

Port Hueneme,CA

Summary

Personable and dedicated customer service representative with extensive industry experience. A solid team player with a positive attitude, adept at establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented, passionate about building relationships, cultivating partnerships, and driving business growth.

Work History

Customer Service Representative

CA SCHROEDER COMPANY (CASCO)
San Fernando, CA
  • Delivered prompt customer support by answering queries with accurate product knowledge.
  • Ensured timely resolution of customer complaints through excellent service delivery.
  • Provided superb customer service by assisting with product selection, ordering, billing and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Managed various administrative responsibilities such as filing paperwork, updating databases, and generating reports.

Education

Grover Cleveland Charter High School
Reseda, CA

Skills

  • Meticulous Data Documentation
  • Insightful Report Development
  • Expertise in Calendar Management
  • Strategic Sales Consultation
  • Appointment Organization
  • Issue Resolution Expertise
  • Extensive Product Expertise
  • Advisory Sales Expertise
  • Effective Time Allocation
  • Proficient Project Management

Timeline

Customer Service Representative

CA SCHROEDER COMPANY (CASCO)

Grover Cleveland Charter High School
MARY PARROTT