Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Poeppelman

Union,KY

Summary

I am the sixth of seven homeschooled children and grew up in the countryside of Darke County, Ohio. My parents instilled in me a strong sense of kindness, responsibility, and independence along with a good dose of fun loving humor.

My hobbies include: reading, music, crocheting and snowboarding.

I have always been passionate about babies and children from a young age. My whole life has been surrounded by countless numbers of young cousins.(my Grandma Betty comes from a family of fourteen)

I started babysitting for family members around the age of ten and branched out from there. When I turned fifteen, I worked front desk at the Inn at Versailles. I have worked in customer service ever since.

In 2022, my sister married and moved to Union, Kentucky. A couple months later, I made the move as well.

I currently work at Triple Crown Golf Club as a server. I babysit for a family of four ranging from the ages of one to seven on a needed basis and as a part-time nanny for a sweet little four month old. I also help my sister with her two toddlers as well.

Overview

10
10
years of professional experience

Work History

Server

Triple Crown Country Club
Union, KY
09.2022 - Current
  • Delivered exceptional customer service to enhance member and guest experiences.
  • Coordinated with kitchen staff to ensure timely food delivery for seamless service.
  • Maintained cleanliness and organization of dining area to uphold service standards.

Guest Service Representative

Midmark
Versailles, Ohio
03.2021 - 08.2022
  • Resolved customer inquiries and service-related issues to enhance overall satisfaction.
  • Greeted customers and addressed inquiries in a friendly manner.
  • Managed appointment scheduling and coordinated service requests efficiently.
  • Assisted in training new staff on customer service protocols and tools.

Kitchen Staff Member

Mcbos Bowling Alley
Versailles, OH
07.2020 - 05.2021
  • Prepared and cooked diverse menu items to meet customer preferences.
  • Maintained cleanliness and organized kitchen equipment to ensure safety and efficiency.
  • Assisted in managing inventory and restocked supplies to support kitchen operations.

Front Desk Receptionist

The Inn at Versailles
Versailles, Ohio
10.2016 - 10.2019
  • Managed front desk operations, facilitating seamless check-in and check-out experiences.
  • Handled reservations via phone and online booking systems, ensuring accurate and timely processing.
  • Greeted guests upon arrival at boutique inn, ensuring a warm welcome. at boutique inn, creating a friendly and inviting atmosphere.

Education

Home Education
Versailles, Ohio

Skills

  • Customer service
  • Order management
  • Time management
  • Effective communication
  • Problem solving
  • Adaptability
  • First Aid certification
  • Safety awareness

Timeline

Server

Triple Crown Country Club
09.2022 - Current

Guest Service Representative

Midmark
03.2021 - 08.2022

Kitchen Staff Member

Mcbos Bowling Alley
07.2020 - 05.2021

Front Desk Receptionist

The Inn at Versailles
10.2016 - 10.2019

Home Education
Mary Poeppelman