Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Handled assignments independently with good judgement and critical thinking skills.
Answered phone promptly and directed incoming calls to correct offices.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Organized, maintained and updated information in computer databases.
Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor of Arts - Psychology
Fort Hays State University
Hays, KS
12.2026
High School Diploma -
Holton High School
Holton, KS
12.2021
Skills
Time Management
Telephone skills
Customer/Client relations
Greeting and Seating Clients
Information Protection
Timeline
Receptionist
Dog Day Afternoon
09.2023 - Current
Bachelor of Arts - Psychology
Fort Hays State University
High School Diploma -
Holton High School
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