Mary Rose
Summary
Accomplished healthcare professional with over 15 years of experience in fostering strong relationships with clinicians, colleagues, and customers. Expertise in professional communication and regulatory compliance enhances the ability to meet business goals and industry initiatives effectively. Proven track record of cultivating partnerships that drive organizational success.
Overview
9
9
years of professional experience
Work History
Procedure Scheduler
UCHealth
Colorado Springs
08.2021 - Current
- Manage the scheduling of multiple procedures for multiple providers.
- Optimize physicians' schedules by minimizing gaps due to cancellations.
- Manage multiple queues simultaneously, while ensuring timely response times.
- Convey appointment specifics, preparation guidelines, and aftercare instructions to patients.
- Foster daily positive communication with providers, technicians, and staff.
- Ensure compassionate interactions while protecting medical details.
- Identify potential issues in the scheduling templates.
- Review referrals to guarantee thoroughness for scheduling.
- Collaborate with hospital staff to convey scheduling adjustments.
Credentialing Coordinator
UCHealth Memorial Hospital
01.2019 - 08.2021
- Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
- Checked applications for missing information and organized all paperwork.
- Monitored and tracked progress of credentialing applications to ensure timely completion.
- Kept current with Medical Staff Bylaws, Rules and Regulations, and hospital policies.
- Coordinated a variety of schedules for on-call staff.
- Strictly adhered to HIPAA guidelines for provider information confidentiality.
- Validated educational and professional credentials.
- Coordinate and draft rosters for monthly MEC meetings.
Health Information Management Lead
UCHealth Memorial Hospital
06.2016 - 01.2019
- Coordinated efforts between multiple departments within a healthcare facility to ensure timely completion of health information-related tasks.
- Ensured compliance with HIPAA regulations, organizational policies, and Bylaws during record reviews.
- Processed requests for release of medical records in accordance with applicable laws and regulations.
- Ensured timely delivery of requested medical records to patients and authorized individuals.
- Examined physician credentialing files for completeness.
- Transferred documentation accurately into electronic patient files.
- Supported various CMS and TJC surveys on HIM and credentialing aspects.
Education
Bachelor of Science - Health Care Management
National American University
Colorado Springs, COAssociate of Science - Health Information Management
National American University
Colorado Springs, COSkills
- Patient communication
- Appointment management
- HIPAA compliance
- Credentialing processes
- Healthcare regulations
- Issue identification
- Provider relations
- Attention to detail
Timeline
Procedure Scheduler
UCHealth
08.2021 - Current
Credentialing Coordinator
UCHealth Memorial Hospital
01.2019 - 08.2021
Health Information Management Lead
UCHealth Memorial Hospital
06.2016 - 01.2019
Bachelor of Science - Health Care Management
National American University
Associate of Science - Health Information Management
National American University
Similar Profiles
AUTUMN BOTDORFAUTUMN BOTDORF
Post Anesthesia Care Unit at UCHealthPost Anesthesia Care Unit at UCHealth
Maria RamirezMaria Ramirez
Medical Assistant Educator at UCHealthMedical Assistant Educator at UCHealth
SPENCER MCKAINSPENCER MCKAIN
Certified Medical Assistant II at UCHealthCertified Medical Assistant II at UCHealth
Ashley GerdesAshley Gerdes
Registered Nurse-Med/Staff Nurse at UCHealthRegistered Nurse-Med/Staff Nurse at UCHealth
Jacquelyn ClementeJacquelyn Clemente
Procedure Scheduler at CTGIProcedure Scheduler at CTGI