Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic
Mary Scott

Mary Scott

Las Vegas,NV

Summary

Sales professional with 20+ years of experience at Wynn Resort Las Vegas, recognized for consistently increasing sales through effective upselling strategies. Strong background in customer relationship management and performance in high-pressure environments. Demonstrated success in delivering exceptional service while achieving substantial revenue growth.

Overview

21
21
years of professional experience

Work History

Sales

Wynn Resort Las Vegas
Las Vegas, USA
04.2005 - Current
  • Surpassed nightly sales targets by over 40% through effective product recommendations.
  • Generated nightly revenue ranging from $5,000 to $100,000 by promoting ultra-premium items.
  • Cultivated strong customer relationships, driving repeat business through exceptional service.
  • Demonstrated multitasking and organizational skills, enhancing overall operational efficiency.
  • Recognized as 'Star Employee' for exemplifying Wynn standards of service.
  • Achieved membership in 'Million Dollar Club' after generating over one million dollars in sales for 2018.

Sales

The Hotel at Mandalay Bay
Las Vegas, USA
11.2004 - 03.2005
  • Delivered prompt and professional service, enhancing guest experience and maintaining consistent sales.
  • Promoted superior products through suggestive selling, effectively driving revenue growth.
  • Cultivated relationships with VIP clients to secure repeat business through attentive service.

Education

Bachelor of Arts - Psychology, Criminal Justice

University of Nevada, Las Vegas
Las Vegas, NV
05.2005

Skills

  • Customer relationship management
  • Organizational skills
  • Problem solving
  • Effective communication
  • Multi-tasking
  • Team collaboration

Activities

  • World Travel - Visited 40 countries and counting
  • Exercising - Weight lifting, running, Pilates, skating
  • Season tickets to Smith Center Broadway Musicals
  • Season tickets to the Vegas Golden Knights

References

References available upon request.

Timeline

Sales

Wynn Resort Las Vegas
04.2005 - Current

Sales

The Hotel at Mandalay Bay
11.2004 - 03.2005

Bachelor of Arts - Psychology, Criminal Justice

University of Nevada, Las Vegas

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