Mary Seriani
New Milford,New Jersey
Summary
Proactive Sales Associate with extensive experience in customer engagement and efficient cash handling. Excel in maintaining store visual appeal, handling returns, and safeguarding sensitive information. Bringing strong problem-solving skills and a collaborative mindset to drive repeat business and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Brain Freeze
01.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
HomeSense
01.2021 - 05.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Bill Assistant
NMCG Construction
09.2019 - 11.2020
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Science - Biological Sciences
Rutgers University
New Brunswick, NJ05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Effective Multitasking
- Patience and Empathy
- Guest Engagement
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Brain Freeze
01.2022 - 05.2022
Sales Associate
HomeSense
01.2021 - 05.2021
Bill Assistant
NMCG Construction
09.2019 - 11.2020
Bachelor of Science - Biological Sciences
Rutgers University
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