Summary
Overview
Work History
Education
Skills
Timeline
Barista

Mary Short

3878 Thomas Jefferson Hwy,VA

Summary

Versatile and dedicated, with a proven track record at Carter's Flower Shop, Baine's Books and Coffee, and as a farm sitter, I excel in various fields including flower arranging, administration and customer service. Skilled in plant care and delivery coordination, I adeptly managed heavy workloads, significantly increasing repeat clientele. My ability to adapt and deliver under pressure highlights my commitment to excellence and teamwork. I thrive in both routine and unpredictable or fluctuating situations and work loads.

Overview

12
12
years of professional experience

Work History

Floral Assistant/Secretary

Carters's Flower Shop
03.2022 - Current
  • Possess knowledge of various types of flowers and their seasonal availability.
  • Created floral displays and garlands for weddings, funerals, and other events.
  • Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.

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  • Delivered arrangements as needed to residences, businesses and funeral homes.
  • Prepared potted plants and bouquets based on customer requirements.
  • Ensured optimal freshness of flowers through proper storage techniques, cutting stems at appropriate angles, and maintaining clean water sources in containers.
  • Increased repeat clientele through exceptional customer service skills and attention to detail.
  • Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
  • Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.

Baker and Store Runner

Baine's Books & Coffee
06.2014 - Current
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared dough for variety of pastries, cakes and breads.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Operated cash registers and processed payments accurately.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
  • Completed store runs several times a week in a detailed and time friendly manner.

Farm Sitter

Self-employeed
12.2012 - Current
  • Experienced in the care of horses, hogs, poultry, cattle, dogs, cats, fish, rabbits and plants.
  • Solved problems that arose quickly and effectively.
  • Fostered relationships with clients and their animals.
  • Adept at multi- tasking.
  • Unafraid of dirt, snakes, and bugs.
  • Willing to work long hours to ensure all tasks are completed.
  • Territories covered include Charlotte, Appomattox, Lunenburg, Prince Edward, Cumberland, Campbell, Bedford, Forest, and Lynchburg.
  • Available to stay the night at residence/ or farm, if needed

Education

Certificate - Agribusiness

Southide Community College
Keysville, VA
05-2018

High School Diploma -

Abeka Academy
Pensacola, FL
05-2015

Skills

  • Product inventories
  • Website maintenance
  • End of day and back ups
  • Telephone, email and in person service
  • Delivery coordination
  • Merchandise displays
  • Point-of-sale system
  • Silk arrangements
  • Flower cutting and arranging
  • Plant care
  • Customer orders

Timeline

Floral Assistant/Secretary

Carters's Flower Shop
03.2022 - Current

Baker and Store Runner

Baine's Books & Coffee
06.2014 - Current

Farm Sitter

Self-employeed
12.2012 - Current

Certificate - Agribusiness

Southide Community College

High School Diploma -

Abeka Academy
Mary Short