Mary Siegel
Lowell,MI
Summary
Resourceful Patient Care Coordinator offering 5.5 years of progressive healthcare experience. Well-developed program management and administration skills.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
Hearing LIfe
Grand Rapids, MI, MI
01.2017 - Current
- Open systems, review calendar daily with provider to help prepare for best patient experience and outcome.
- Pull and prepare charts for visits. Scan and upload new information to patient DM profile before filing.
- Make confirmation phone calls for upcoming appointments while checking insurance benefits in advance of appointment.
- Prepare patient documents for preservation as well as creating and storing sales documentation.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Manage calendar for best flow of patient care, tests, and services.
- Make daily calls to schedule patients for on-going care. Manage over 50 customer calls per day.
- Receive and check in product.
- Established trusted patient relationships
- Send EOD reports and close systems.
CNA/Caregiver
Interim Health Care
Grand Rapids, MI, MI
01.2013 - Current
- Care for residents in assisted living facility or home to deliver high-quality support to meet needs.
- Oversee and maintain patients' rooms, group living areas and nurse stations.
- Promote good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Deliver individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
- Check patient vitals such as temperature, blood pressure and blood sugar levels.
- Maintain patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitate personal hygiene management, feeding and ambulation.
- Provide care to patients with consideration of aging processes, human development stages and culture.
- Trusted Hospice caregiver.
Education
No Degree - Social Work
Grand Valley State University
Allendale, MISkills
- Documenting and Recording Information
- HIPAA Compliance
- Registration and Scheduling
- Patient Records Management
Timeline
Patient Care Coordinator
Hearing LIfe
01.2017 - Current
CNA/Caregiver
Interim Health Care
01.2013 - Current
No Degree - Social Work
Grand Valley State University
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