Open To Work
Mary Swenson
Warwick,RI
Summary
Dynamic customer service professional with strong problem-solving and multitasking abilities. Proven track record in enhancing customer satisfaction and managing office operations efficiently.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
Work History
Sales Associate
Dollar Tree
Warwick
10.2014 - 03.2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Stocked shelves regularly, ensuring products were displayed attractively and accessible.
- Adapted quickly to changing priorities while maintaining focus on customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve service quality.
Office Manager
Victoria R. Troxell, Esq.
750 East Ave Pawtucket , RI
09.2004 - 11.2013
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Coordinated scheduling for client appointments, optimizing time management for attorney and staff.
- Implementing cost-saving measures without compromising service quality.
- Developed and maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Facilitated communication between clients and legal team, ensuring timely updates on case progress.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
Business Administration And Management
Community College of RI
Lincoln, RI06-1986
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Problem-solving
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
Timeline
Sales Associate
Dollar Tree
10.2014 - 03.2015
Office Manager
Victoria R. Troxell, Esq.
09.2004 - 11.2013
Business Administration And Management
Community College of RI