Mary Talty
Fredericksburg,VA
Summary
Dedicated professional with proven expertise in customer service and cash handling. Excelled in building customer relationships, enhancing shopping experiences, and mentoring new hires. Demonstrates exceptional work ethic, professionalism, and communication skills, significantly contributing to team efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Jimmy T's Soft Serve
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Floor Associate
Hobby Lobby
10.2023 - 03.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
Sales Floor Associate Cashier
Old Navy
10.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided training for new hires, improving their competency in sales techniques and store policies.
Education
Associate of Arts - Psychology
Germanna Community College
Fredericksburg, VA05-2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Professionalism and Courtesy
- Written and verbal communication
Timeline
Floor Associate
Hobby Lobby
10.2023 - 03.2024
Sales Floor Associate Cashier
Old Navy
10.2022 - 03.2023
Cashier
Jimmy T's Soft Serve
03.2022 - Current
Associate of Arts - Psychology
Germanna Community College
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