Mary Trotman
Virginia Beach,VA
Summary
Dynamic Flight Attendant with United Airlines, recognized for delivering exceptional customer service and ensuring passenger safety. Leveraged strong attention to detail and first aid skills to enhance inflight experiences and effectively manage emergency situations. Committed to maintaining a calm environment while collaborating with team members to streamline boarding processes.
Overview
26
26
years of professional experience
Work History
Flight Attendant
United Airlines
01.1990 - 09.2015
- Ensured passenger safety through comprehensive pre-flight checks and adherence to safety protocols.
- Delivered exceptional customer service by addressing passenger needs and resolving issues promptly.
- Assisted cabin crew in executing emergency procedures during inflight incidents, maintaining calm and order.
- Collaborated with team members to manage boarding processes efficiently, enhancing overall travel experience.
Education
Bachelor of Science -
Delaware State University
Dover, DE05-1974
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
Timeline
Flight Attendant
United Airlines
01.1990 - 09.2015
Bachelor of Science -
Delaware State University