Results-driven Medical Office Manager with expertise in office management, financial reporting, and insurance coordination. Proven ability to streamline processes and enhance customer service in a fast-paced medical environment.
Overview
7
7
years of professional experience
Work History
Medical Office Manager
Corpra Care Inc.
Houston, Texas
06.2023 - Current
Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
Recruited qualified candidates for open positions within the practice when necessary.
Coordinated with insurance companies to verify coverage of services rendered.
Trained new staff on office procedures, software programs and customer service protocols.
Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
Project Manager / Caine Cosmetologist
Patsy's Pet Market
Katy, Texas
06.2018 - 03.2023
Developed and maintained project plans, timelines, and budgets.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
AIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CAREAIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CARE