Mary Wagner
Mobile,AL
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at See-Wee-Roll, enhancing guest satisfaction and team productivity. Expert in cash handling and safe food practices, I significantly contributed to maintaining service quality during peak hours, demonstrating a keen ability to engage guests and manage tasks efficiently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
See-Wee-Roll
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Food Service Assistant
Sugar Rush
01.2023 - 03.2023
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
Server
Steak N' Shake
03.2021 - 05.2021
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Connections Academy
Mobile, AL05.2021
Skills
- Strong Work Ethic
- Cash Handling
- Menu Memorization
- Food safety understanding
- Team Player
- Cool Under Pressure
- Exceptional customer service
- Guest Engagement
- Safe Food Handling
Timeline
Food Service Assistant
Sugar Rush
01.2023 - 03.2023
Server
See-Wee-Roll
04.2021 - Current
Server
Steak N' Shake
03.2021 - 05.2021
High School Diploma -
Connections Academy
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