Mary Wallace
Connelly Springs,NC
Summary
Accomplished Senior Bank Teller at State Employees Credit Union, adept in cash handling and advanced problem-solving, significantly contributed to high audit scores and enhanced customer satisfaction. Demonstrated professionalism and integrity, excelling in fast-paced environments and community engagement, effectively balancing meticulous attention to detail with patience.
Overview
16
16
years of professional experience
Work History
Senior Bank Teller
State Employees Credit Union
2008.09 - Current
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
- Played a key role in achieving consistently high audit scores by adhering to strict compliance policies and procedures.
- Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
- Facilitated efficient account opening for new clients, guiding them through the process with clear explanations and documentation assistance.
Education
St. Stephen’s High School
Hickory, NC06.1984
Skills
- Patience and Tolerance
- Professionalism and Integrity
- Goal-oriented mindset
- Cash handling expertise
- Advanced problem solving
- Fraud Detection Skills
- Teller Support
Work experience
Cashier at Associates Finance 4 years. Department manager at retail store 1yr.
Timeline
Senior Bank Teller
State Employees Credit Union
2008.09 - Current
St. Stephen’s High School
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