Mary Walter
Irwin,PA
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Specialist
Houston Starr Co.
Wilkinsburg, Pennsylvania
02.2016 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Processed tax exempt certificates, coupons and vendor credit inquiries.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Applied more than 250 payments per week.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Customer Service Representative
Miracle Ear Hearing
Monroeville, PA
03.2015 - 12.2015
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Recommended products to customers, thoroughly explaining details.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Answered constant flow of customer calls with minimal wait times.
Accounts Receivable Specialist
Babcock Lumber Co.
Swissvale, PA
09.2000 - 01.2015
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Performed targeted collections on past due accounts aged over 45 days.
- Managed monthly reconciliation schedules for assigned accounts.
- Processed tax exempt certificates, coupons and vendor credit inquiries.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Produced, distributed and tracked more than 5000 monthly invoices for a Lumber Company.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Agility and Lumber Track software.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Applied more than 2000 payments per week.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
- Responded to inbound inquiries regarding accounts and payments.
- Evaluated payment applications for completed work.
- Verified vendor accounts.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Matched purchase orders to invoices and logged invoices into computer.
- Reconciled bank statements.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Processed nightly bills, checks and vendor payments worth over $22 million, maintaining detailed records and receipts.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
Education
Accounting
ICM School of Business
Automated Accounting SpecialistSkills
- Relationship Building
- Accounts Receivable
- Federal Regulation Compliance
- Time Management
- Creative Problem Solving
- Attention to Detail
- QuickBooks
- Precision and Accuracy
- Accounts Payable
- Proactive and Self-Motivated
Timeline
Accounts Receivable Specialist
Houston Starr Co.
02.2016 - Current
Customer Service Representative
Miracle Ear Hearing
03.2015 - 12.2015
Accounts Receivable Specialist
Babcock Lumber Co.
09.2000 - 01.2015
Accounting
ICM School of Business