Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Wilson

Fredericksburg,VA

Summary

Knowledgeable Customer Service with strong background in program analysis, consistently delivering valuable insights and recommendations. Proven track record in optimizing processes and enhancing program efficiency. Demonstrated expertise in data analysis and project management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Analyst

DOC/National Technical Information Service
12.2010 - Current

Serve as COR Level II overseeing a contract with the Social Security Administration (SSA) supporting the SNO project, ensuring compliance and coordination across a team of 24 contractors. Act as agency credit card holder, managing procurement of supplies and services in compliance with federal guidelines. Prepare and process Inter-agency Agreements for federal entities seeking access to the Life Death Master File.

COR for the agency's facility contract, managing services and vendor relationships. Regularly access and utilize federal agencies G-invoicing system to enter agreements and contracts. Provide internal and external customer service with a focus on clear communication, accurate information, and timely resolution of inquiries.

Education

High School Diploma -

Stafford Senior High
63 Stafford Indians Ln, Fredericksburg, VA 22405
06-1982

Skills

    Customer Service & Communication Procurement & Credit Card Management Strategic Planning Risk Assessment

Certification

COR Level II certified. Government Credit Card Purchaser certified.

Timeline

Program Analyst

DOC/National Technical Information Service
12.2010 - Current

High School Diploma -

Stafford Senior High