Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Wolenski

Eastlake,OH

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

14
14
years of professional experience

Work History

Sales Associate

Dillard's Department Store
Mentor, OH
07.2010 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Developed trusting relationships with customers by making personal connections.

Education

High School Diploma -

Mentor High School
Mentor, OH
06-1989

Associate of Arts -

Regency Beauty Institute - Willoughby
Willoughby, OH

Skills

  • Customer Service
  • Organization
  • Communication
  • Relationship Building
  • Calm Under Pressure
  • Organization and Time Management
  • Data Entry
  • Troubleshooting
  • Computer Skills

Timeline

Sales Associate

Dillard's Department Store
07.2010 - Current

High School Diploma -

Mentor High School

Associate of Arts -

Regency Beauty Institute - Willoughby
Mary Wolenski