Mary Wolf
Carrier Sales Representative
Chicago,IL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Carrier Sales Representative
Capstone Logistics
Chicago, IL
09.2021 - Current
- Perform duties among 40+ companies daily.
- Keep track of changing market rates.
- Coordinate amongst 4+ programs simultaneously .
- Update and maintain proper status of shipments.
- Master prioritization and multi-tasking in a fast-paced environment.
- Prospected new sales leads from directories, referrals and partners.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Lead Infant Teacher
The Early Years, Inc
Fairview Heights, IL
10.2019 - 08.2021
- Simultaneously balance a variety of tasks including medicine distribution, hands-on care of infants, employee training, customer relations, and meal preparation.
- Solely responsible for care of a minimum of four infants per shift.
- Flexibility in scheduling to meet customer needs.
- Update and maintain medicine, diet, personal schedule, and preferences of 12 infants.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Kept classroom and feeding areas clean, neat and safe.
Bartender
Ballpark Village
St. Louis, MO
02.2019 - 10.2019
- Demonstrated effective time-management skills by working 30-40 hours/wk while enrolled as a full-time student.
- Perfected abilities to prioritize and multi-task in a fast-paced environment.
- Function as part of a team during shifts by assisting coworkers with their orders as needed.
- Handle financial transactions and inventory completion.
- Fast-paced training and hands-on customer service responsibilities.
- Maintaining knowledge of company and industry policies to serve as a resource for both coworkers and customers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Helicopter Repairer
Illinois Army National Guard, U- Chinook Helicopter Repairer
Peoria, IL
11.2015 - 02.2018
- Implemented preventive maintenance measures to decrease emergent issues.
- Maintained inventory of repair supplies and ordered parts as needed.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
Bachelor of Arts - Interdisciplinary
Lindenwood University
St. Charles, MO 01.2020 - 05.2021
Skills
Strategic planning
Account servicing
Revenue Generation
Customer Relations
Customer service
Flexible & Adaptable
Data management
Timeline
Carrier Sales Representative
Capstone Logistics
09.2021 - Current
Bachelor of Arts - Interdisciplinary
Lindenwood University
01.2020 - 05.2021
Lead Infant Teacher
The Early Years, Inc
10.2019 - 08.2021
Bartender
Ballpark Village
02.2019 - 10.2019
Helicopter Repairer
Illinois Army National Guard, U- Chinook Helicopter Repairer
11.2015 - 02.2018