MARY WYROSTEK
Mansfield,TX
Summary
Dedicated server with exceptional interpersonal skills and a strong commitment to delivering timely, attentive service. Recognized for quickly adapting to fast-paced dining environments while maintaining clear communication with team members and prioritizing positive guest experiences. Eager to develop hospitality expertise and consistently contribute to a customer-focused team. Passionate about enhancing guest satisfaction and fostering a welcoming atmosphere in every interaction.
Overview
10
10
years of professional experience
Work History
Server
Ridglea Country Club
01.2024 - 12.2025
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
SERVER
Riverside golf club
01.2022 - 01.2023
- Operated bar cart, serving snacks and beer while crafting cocktails.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
BARTENDER
Texas live
01.2022 - 12.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
SERVER
Rodger’s roundhouse
01.2021 - 01.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
SERVER
Hooters
01.2019 - 01.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
SERVER
Kona grill
01.2018 - 01.2020
- Provided exceptional customer service by actively listening to guest preferences, resulting in improved satisfaction and repeat business.
- Streamlined order processing by implementing efficient communication with the kitchen, leading to reduced wait times and enhanced dining experience.
- Collaborated with team members to create a welcoming atmosphere, fostering positive interactions that elevated overall guest enjoyment.
- Maintained accurate financial records through diligent tracking of tips and sales, ensuring transparency and adherence to company policies.
HOSTESS
Texas land and cattle
01.2016 - 01.2018
- Welcomed guests warmly, creating a friendly atmosphere that encouraged repeat visits and enhanced customer loyalty.
- Managed seating arrangements to optimize table turnover, resulting in improved service efficiency and increased revenue.
- Coordinated with kitchen and wait staff to ensure timely food delivery, fostering teamwork that enhanced overall dining experience.
- Monitored guest feedback to identify trends, implementing service improvements that led to marked gains in customer satisfaction.
Education
HIGH SCHOOL DIPLOMA -
Martin High School
Arlington08.2018
Skills
- Time Management, Conflict Resolution, Team Collaboration, Attention to Detail, Customer Retention, Sales Techniques, Problem Solving
- Table management
- High volume dining
- Daily specials memorization
- Customer satisfaction
- Task prioritization
- Team collaboration
- Detail-oriented
- Organization
- Efficient service
Timeline
Server
Ridglea Country Club
01.2024 - 12.2025
SERVER
Riverside golf club
01.2022 - 01.2023
BARTENDER
Texas live
01.2022 - 12.2022
SERVER
Rodger’s roundhouse
01.2021 - 01.2022
SERVER
Hooters
01.2019 - 01.2021
SERVER
Kona grill
01.2018 - 01.2020
HOSTESS
Texas land and cattle
01.2016 - 01.2018
HIGH SCHOOL DIPLOMA -
Martin High School