Summary
Overview
Work History
Education
Skills
Timeline
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Mary Yocum

Elizabethtown,KY

Summary

Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.

Overview

2
2
years of professional experience

Work History

Patient Access Representative

Health Medical Group
01.2022 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Answered incoming calls
  • Responded to inquiries by directing calls to appropriate personnel.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
Clearwater, FL
09.2021

Skills

  • Electronic Health Records Systems
  • Customer Satisfaction
  • Payment Processing
  • Diagnostic Codes
  • Patient Registration
  • Medical Terminology
  • Demographics Information
  • Medical Services Administration

Timeline

Patient Access Representative

Health Medical Group
01.2022 - Current

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
Mary Yocum