Summary
Overview
Work History
Education
Skills
Hiking, walking
Timeline
Generic

Mary Youngstafel

Villa Hills,KY

Summary

Knowledgeable and dedicated customer service focused on customer satisfaction

Overview

19
19
years of professional experience

Work History

Customer Service Associate

Aramark
Denali National Park, Alaska
05.2022 - 09.2022
  • Helped customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction focused on addressing customer needs.
  • Developed and created merchandise displays.
  • Maintained clean personal appearance, and wore uniforms per company policy.

Customer Service Associate

Walgreens
Crescent Springs, KY
12.2021 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction

Customer Service Associate

Delaware North
Shenandoah National Park, Virginia
05.2021 - 11.2021

Cashiering and general retail duties serving park visitors

Customer Service Associate

Walgreens
Crescent Springs, KY
12.2020 - 05.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Enumerator

U.S. Census
Lexington Field Office, KY
08.2020 - 10.2020
  • Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
  • Assisted people in filling out surveys with complete and accurate information.
  • Double checked information on survey forms

Transportation Security Officer

Transportation Security Administration, TSA
Hebron, KY
09.2002 - 12.2019
  • Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.

Education

Bachelor of Arts - Journalism

University of Kentucky
Lexington, KY
1988

Bachelor of Arts - Biology

Indiana University Bloomington
Bloomington, IN
1975

Skills

  • Needs Assessment
  • Courteous with Strong Service Mindset
  • Data Entry and Maintenance

Hiking, walking

Hiking at national parks and walking in my neighborhood

Timeline

Customer Service Associate

Aramark
05.2022 - 09.2022

Customer Service Associate

Walgreens
12.2021 - 04.2022

Customer Service Associate

Delaware North
05.2021 - 11.2021

Customer Service Associate

Walgreens
12.2020 - 05.2021

Enumerator

U.S. Census
08.2020 - 10.2020

Transportation Security Officer

Transportation Security Administration, TSA
09.2002 - 12.2019

Bachelor of Arts - Journalism

University of Kentucky

Bachelor of Arts - Biology

Indiana University Bloomington
Mary Youngstafel