Dynamic leader with a proven track record at Romans Chevrolet, adept in online sales techniques and team motivation. Excelled in boosting sales through strategic development and exceptional customer service, achieving significant online sales growth. Skilled in negotiation and project management, I bring a blend of hard and soft skills to drive business success and team cohesion.
Overview
25
25
years of professional experience
Work History
Internet Sales Manager
Romans Chevrolet
03.2019 - Current
Responded to internet inquiries and phone calls in timely matter.
Increased online sales by implementing effective marketing strategies and optimizing website content.
Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
Provided superior and individualized customer service.
Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
Trained sales staff on company procedures and salesmanship.
Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
Led training sessions for sales staff on new software and internet sales techniques.
Conducted market research to identify trends and adjust sales strategies accordingly.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Realtor
Remax of Bartlesville
06.2003 - 10.2014
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
President/Owner
Bartnet Wireless Internet
11.1999 - 10.2014
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
Education
Bachelor of Arts - Human Services
Ohio Christian University
Circleville, OH
05-2023
Skills
Online sales techniques
Sales strategy development
Lead generation strategies
Negotiation
CRM software mastery
Inquiry follow-up
Multitasking
Reliability
Team Leadership
Team motivation
Team building
Sales operations
Business development and planning
Product Knowledge
Sales processes
Professionalism
Sales strategy
Objection handling
Time management abilities
Adaptability
Training development
Sales Training
Business Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Internet Sales Manager
Romans Chevrolet
03.2019 - Current
Realtor
Remax of Bartlesville
06.2003 - 10.2014
President/Owner
Bartnet Wireless Internet
11.1999 - 10.2014
Bachelor of Arts - Human Services
Ohio Christian University
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