Detail-oriented Pharmacy Technician with extensive experience at Kroger, specializing in medication preparation and customer service. Demonstrated expertise in managing electronic filing and inventory, contributing to efficient operations. Recognized for improving patient satisfaction through effective communication and support.
Overview
32
32
years of professional experience
Work History
Pharmacy Technician
Kroger
Harrodsburg, KY
10.2024 - Current
Retrieve medication from shelves based on physician orders and deliver them to pharmacists for review
Provide customer service to patients by answering questions about medications and health-related topics.
Receive payment from customers and process credit card transactions when necessary.
Prepare medications for dispensing by counting, pouring, labeling, and verifying doses.
Manage filing of prescriptions, both electronically and manually.
Shift Lead
Walgreens
Martin, KY
09.2021 - 10.2024
Enforced store policies regarding returns, exchanges, refunds, discounts.
Resolved conflicts between customers, employees, and vendors in a timely manner.
Supervised staff during shift changes and ensured transition went smoothly.
Performed administrative tasks including filing documents, data entry.
Conducted regular inventory checks to maintain accurate stock levels.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Handled cash register transactions accurately while providing excellent customer service.
Provided guidance and support to other team members as needed.
Checked in Vendors as needed to maintain store inventory.
Opened and Closed store and ensured safe and store alarms were activated and maintained.
Executive Administrative Assistant
Big Sandy Community and Technical College
Prestonsburg, KY
04.1993 - 06.2016
Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Maintained budgets for Academic Affairs.
Maintained the Course Class Schedule for all 3 campuses and assigned classrooms and meeting rooms for all campus.
Maintained confidential Payroll for Faculty and Staff in Academic Affairs
Education
Associate of Applied Science - Medical Assistant
Huntington College of Business
Huntington, WV
06-1972
Skills
Medication preparation and prescription management