Mary Alice Walters

• Assisted customers in product selection, providing knowledgeable recommendations on proper footwear to use for their specific needs.
• Maintained stock levels by organizing merchandise displays and restocking items promptly.
• Processed special orders when we did not have items in stock accurately.
• Resolved customer inquiries and complaints effectively, boosting satisfaction levels.
• Greeted customers and provided outstanding customer service.
• Participated in training sessions to enhance product knowledge and sales techniques.

Managed a portfolio of 200 + Distilleries, Restaurants, Bars, Liquor Stores, Bourbon Groups, Event Agencies, Weddings, and Personal events that generated $35000 - $45000 a month in revenue sales.

Completed daily tasks that included :

Email's or calls to customers asking for a re-order or sharing new product information or promotions.

Emailed and called new leeds that were assigned to me. Researched their business so I would be able to help them accurately.

Attended sales meetings twice a week to go over individual and company goals.

Assisted sales manager with customer issues, and helped on the production floor and in shipping when needed.