Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryam Miles

Summary

Detail-oriented Patient Care Coordinator with proven skills in customer service, time management, and team collaboration. Demonstrated ability to manage workflows and enhance customer experiences in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Patient Care Coordinator

Amen Clinics
Irving
03.2025 - Current

• Managed high-volume emails and communications while multitasking in a fast-paced environment.

  • Maintained organized records and ensured efficient workflow between staff and patients.
  • Assisted patients and supported daily clinic operations in a fast-paced environment.
  • Developed strong communication, excellent writing skills, multitasking, customer service, Ability to learn quickly, time management and organizational skills:
  • Coordinated referrals, lab orders, and follow-ups, demonstrating strong organizational and logistics skills.
  • Maintained accurate EMR documentation and tracked patient workflows, aligning with tracking and onboarding-type responsibilities.
  • Assisted with billing, payments, and resolving patient inquiries, requiring professionalism, organizational skills, and attention to detail.

Retail Sales Associate, Cashier

Journeys Shoes
Irving
01.2025 - 03.2025
  • Delivered outstanding customer service and built strong customer relationships.
    Assisted customers with product selection and recommendations to increase sales.
  • Consistently met and exceeded individual and team sales goals.
    Processed cash, credit, and mobile transactions accurately using POS systems.
  • Maintained merchandising standards and attractive product displays.
    Assisted with inventory counts, restocking, and stockroom organization.
  • Resolved customer concerns professionally and efficiently.
    Supported daily store operations in a fast-paced retail environment.

Retail Sales Associate, Cashier

Kohl's
Plano
01.2024 - 01.2025
  • Delivered excellent customer service by assisting shoppers with product selection, purchases, and store inquiries.
  • Operated cash registers and processed cash, credit, and debit transactions accurately.
  • Processed customer returns, exchanges, and resolved issues efficiently to ensure customer satisfaction.
  • Collaborated with team members to achieve daily sales targets and enhance overall customer service.
  • Restocked merchandise and organized sales floor displays to enhance customer shopping experience.
  • Assisted with inventory management, including receiving shipments and stocking shelves.
  • Maintained store cleanliness and ensured merchandise was properly labeled and displayed.
  • Adapted to fast-paced retail environments while managing multiple tasks efficiently.

Education

Bachelor of Science - Supply Chain And Operations Management

Western Governors University
Salt Lake City, UT
12-2026

Associate of Science - Science

Dallas College
Dallas, TX
03-2026

Skills

  • Customer Service Excellence
  • Sales and Upselling
  • Operations Management
  • Inventory ManagementCash
  • Handling Scheduling & Coordination
  • Communication and Interpersonal Skills
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Administrative Support

Timeline

Patient Care Coordinator

Amen Clinics
03.2025 - Current

Retail Sales Associate, Cashier

Journeys Shoes
01.2025 - 03.2025

Retail Sales Associate, Cashier

Kohl's
01.2024 - 01.2025

Bachelor of Science - Supply Chain And Operations Management

Western Governors University

Associate of Science - Science

Dallas College
Maryam Miles