Mary Ann Cerda
Del Valle,TX
Summary
Resourceful Supervisor with a track record of driving productivity and ensuring efficient task completion. Demonstrated expertise in team leadership, conflict resolution, and operational oversight. Proven ability to enhance communication and problem-solving skills, fostering positive work environments and achieving organizational goals. Strong customer service, multitasking, and time management skills contribute to delivering memorable experiences for clients.
Overview
4
4
years of professional experience
Work History
Supervisor
The Parking Spot
Austin, TX
08.2020 - 12.2024
- Directed daily operations for a team of 15 employees, boosting productivity levels.
- Facilitated training sessions on company policies for new hires to ensure compliance.
- Evaluated employee performance through reviews, documenting results for future reference.
- Monitored productivity regularly to identify coaching opportunities and areas for improvement.
- Audited legal documents to confirm adherence to established policies and regulations.
- Oversaw inventory management to maintain adequate stock levels and reduce waste.
- Developed strategies for enhancing customer service standards across the organization.
- Operated bus professionally, ensuring positive passenger interactions and safe rides.
Education
High School Diploma -
Stone Coast Academy
Miami, FL11-2016
Skills
- Employee training
- Customer service
- Team leadership
- Employee motivation
- Performance evaluation
- Public speaking
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Supervisor
The Parking Spot
08.2020 - 12.2024
High School Diploma -
Stone Coast Academy