Mary Ann Mackey
Woodville,OH
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
Work History
Owner
Angry Irishman LLC
05.2014 - Current
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
Client Operations Partner
Kantar
09.2004 - Current
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Streamlined financial operations, improving overall efficiency within the finance department.
- Contacted customers to immediately find resolutions for escalated issues.
- Discussed financial options with clients and provided informed suggestions.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Excellent communication skills, both verbal and written.
Education
BBA - Marketing
University of Toledo
Toledo, OhioSkills
- Strategic Planning
- Financial Administration
- Process Improvements
- Marketing
- Product Promotion
- Direct Sales
- Inventory Tracking and Management
- Purchasing and planning
- Product branding
- Small business operations
- Staff training/development
- Client Service
Timeline
Owner
Angry Irishman LLC
05.2014 - Current
Client Operations Partner
Kantar
09.2004 - Current
BBA - Marketing
University of Toledo
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