Mary Ashlie Duncan
Paris,TN
Summary
Enthusiastic and motivated individual. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Background includes working in both administrative and customer-facing positions.
Overview
15
15
years of professional experience
Work History
Customer Service Associate
Lakeway Nutrition
08.2022 - Current
- Helped customers every day with positive attitude and focus on customer satisfaction.
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Assembled completed orders and processed accurate payments to minimize accounting errors.
- Maintained an accurate inventory level to ensure we could meet customer demands
Full Time Parent
Homemaker
03.2017 - 08.2022
- Took time away from professional career to raise our children once we had our 2nd child.
Bank Clerk
First Security Bank
10.2014 - 03.2016
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Marketing Assistant /CYPA Youth Program Assistant
US Government - Army MWR
08.2008 - 01.2013
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
Education
Bachelor of Business Administration - Business Analysis
American Public University System
Charles Town, WV2015
High School Diploma -
Fort Campbell High School
Fort Campbell, KY2008
Skills
- Customer Service
- Complex Problem-Solving
- Detail Orientated
- Innovative
- High Aptitude, Eager to Learn
Timeline
Customer Service Associate
Lakeway Nutrition
08.2022 - Current
Full Time Parent
Homemaker
03.2017 - 08.2022
Bank Clerk
First Security Bank
10.2014 - 03.2016
Marketing Assistant /CYPA Youth Program Assistant
US Government - Army MWR
08.2008 - 01.2013
Bachelor of Business Administration - Business Analysis
American Public University System
High School Diploma -
Fort Campbell High School
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