Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marybeth Andres

Tonawanda,NY

Summary

Highly motivated licensed insurance agent with over 11 years of homeowners insurance experience in sales and customer service. Seeking a challenging role that allows me to leverage my expertise in providing exceptional customer service, driving sales, and contributing to the growth of an insurance organization. Licensed in 49 States.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Licensed Insurance Representative-Customer Service

Geico
05.2022 - Current
  • Provided exceptional customer service by addressing inquiries, resolving issues, and processing policy changes for homeowners insurance clients
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Licensed Insurance Sales Agent

Geico
07.2012 - 05.2022
  • Achieved and consistently exceeded sales targets by effectively promoting homeowners insurance policies and providing tailored solutions to clients.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Obtained underwriting approval by completing application for coverage.
  • Generated quotes and proposals for clients to match individual needs.

Special Education Teacher Assistant

Aspire Of WNY
09.2004 - 07.2012
  • Provided support to help students with special needs learn and grow.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.

Assistant Manager

Burger King
09.1996 - 09.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

Bachelor of Science - Art Education

SUNY Buffalo State
Buffalo, NY
05.2003

Skills

  • Customer Service
  • Policy Reviews
  • Problem-Solving
  • Billing Procedures
  • Insurance Policy Coverage Knowledge
  • Homeowners Insurance Sales
  • Quotes and Sales
  • Cross-Selling

Certification

  • Property and Casualty Insurance License since 2012

Timeline

Licensed Insurance Representative-Customer Service

Geico
05.2022 - Current

Licensed Insurance Sales Agent

Geico
07.2012 - 05.2022

Special Education Teacher Assistant

Aspire Of WNY
09.2004 - 07.2012

Assistant Manager

Burger King
09.1996 - 09.2004

Bachelor of Science - Art Education

SUNY Buffalo State

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Marybeth Andres