Mary Beth Bitzer
Portland,OREGON
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Lead Server and Bartender
Nonni’s Corner Trattoria
Grove City, Pennsylvania
08.2015 - 08.2016
- Led front-of-house staff during large parties, weekends, and in manager's absence
- Juggled five tables, to-go orders, and bar drinks for all tables during busy weekend shifts
- Awarded highest number of specials menu and upselling records for summer wait staff (Aug 2016) and received shout-out on Yelp for friendly, attentive service (May 2016)
Server and Hostess
Springfield Restaurant Group
Mercer, Pennsylvania
05.2014 - 06.2015
- Started as hostess for week night shifts at town's busiest casual diner; transferred in three months to serve, host, and bar back for company's white tablecloth restaurant
- RAMP (Responsible Alcohol Management Program) certified (Pennsylvania Liquor Control Board)
- Inputted orders into POS system efficiently
Hostess, Expediter, Cashier
Chick-Fil-A
Richmond, Virginia
01.2008 - 05.2014
- Highest average transaction and "suggestive selling" record for cashier staff (April 2010)
- Recognized by CFA Corporate in Atlanta for outstanding customer service (July 2012)
- Worked 8 Black Fridays and Day-After-Christmases in mall food court; lived to tell the tale
Education
Master of Arts - English Literature (Current GPA 4.0)
Portland State University
Portland, OR 06.2017 - Current
Bachelor of Science - Education (Final GPA 3.5)
Grove City College
Grove City, PA 08.2010 - 05.2014
Skills
- 9 Consecutive years’ experience in food service with roles as server, bartender, hostess, cashier, expediter, and caterer
Timeline
Master of Arts - English Literature (Current GPA 4.0)
Portland State University
06.2017 - Current
Lead Server and Bartender
Nonni’s Corner Trattoria
08.2015 - 08.2016
Server and Hostess
Springfield Restaurant Group
05.2014 - 06.2015
Bachelor of Science - Education (Final GPA 3.5)
Grove City College
08.2010 - 05.2014
Hostess, Expediter, Cashier
Chick-Fil-A
01.2008 - 05.2014
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