Summary
Work History
Education
Skills
Timeline
Generic
Mary Ellen Beatty

Mary Ellen Beatty

Titusville,FL

Summary

Dynamic customer service professional with a proven track record at Prudential Insurance Company, adept at resolving complaints with empathy and enhancing customer satisfaction. Skilled in IT customer service and service call management, I excel in high-pressure environments, driving loyalty and repeat business through exceptional communication and problem-solving abilities.

Work History

Customer Service

Arise
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Provided exceptional customer service, resolving billing disputes quickly and professionally.
  • Provided exceptional customer service, resolving client inquiries quickly and professionally.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.

Customer Service Representative

Prudential Insurance Company
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Practical Nursing

Wichita Vocational Technical School
Wichita, KS

High School Diploma -

Do Mary Cathedrsl High School
Wichita, Kansas
05.1964

Skills

IT customer service

Timeline

Customer Service

Arise

Customer Service Representative

Prudential Insurance Company

Practical Nursing

Wichita Vocational Technical School

High School Diploma -

Do Mary Cathedrsl High School

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Mary Ellen Beatty