Mary Grace Anderson
MADISON,Wisconsin
Summary
Proven professional with a track record of enhancing customer satisfaction at Woodman's Food Market through exceptional cash handling and customer service skills. Demonstrated reliability and empathy, significantly improving client well-being as an Elderly Caregiver Volunteer. Excelled in fostering positive environments, showcasing a blend of hard and soft skills critical for diverse roles.
Overview
14
14
years of professional experience
Work History
Cashier
Woodman's Food Market
04.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Elderly Caregiver Volunteer
Aurea Kilakiga
01.2010 - 12.2021
- Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
- Enhanced elderly residents'' well-being by providing compassionate care and companionship.
- Administered medication accurately and timely according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
- Improved seniors'' quality of life by assisting with daily tasks, such as bathing, dressing, and meal preparation.
- Promoted a safe and comfortable living environment for residents through regular housekeeping and maintenance tasks.
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Guided patients to restroom to support bladder and bowel relief requirements.
Family Nanny
Josephine Alsubhi
09.2017 - 10.2019
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
Education
High School Diploma -
03.2007
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Cash handling and management
- Professionalism and Courtesy
Languages
Tagalog
Native or Bilingual
Timeline
Cashier - Woodman's Food Market
04.2023 - Current
Family Nanny - Josephine Alsubhi
09.2017 - 10.2019
Elderly Caregiver Volunteer - Aurea Kilakiga
01.2010 - 12.2021
Zamboanguita Alternative Learning System - High School Diploma,
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