Christine Zuniga
New York,NY
Summary
Loss Prevention Specialist with demonstrated success in risk management and customer service. Experienced in training teams on loss prevention techniques, leading to reduced shrinkage and heightened awareness of theft risks. Committed to driving operational excellence and enhancing security measures.
Overview
2
2
years of professional experience
Work History
Loss Prevention Specialist
UNIQLO
Manhattan, NY
10.2025 - Current
- Collaborated with management to implement loss prevention strategies that reduced shrinkage rates across multiple retail locations.
- Conducted undercover surveillance operations, leading to the successful identification and apprehension of shoplifters.
- Investigated cash register discrepancies promptly, resolving issues effectively before they escalated into larger problems.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Closing Team Lead
Target
Yonkers, NY
10.2024 - 10.2025
- Monitored team performance, providing feedback and support to maintain high service standards.
- Continually evaluating systems and procedures to identify areas for improvement; implemented changes that led to increased overall efficiency and effectiveness within the department.
- Implemented loss prevention strategies to significantly decrease instances of theft and shrinkage in retail locations.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Inbound and Outbound Warehouse Associate
Amazon
The Bronx, NY
01.2024 - 12.2024
- Participated in regular inventory audits, supporting accurate record-keeping and reducing discrepancies.
- Assisted in training new associates on safety protocols and operational procedures, enhancing team performance.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and coordinating returns or exchanges when necessary.
- Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed.
Team Lead Sales Associate
Yankee Stadium
The Bronx, NY
02.2024 - 10.2024
- Ensured timely completion of required administrative tasks such as expense reporting, performance evaluations, and goal-setting documentation for all team members.
- Led sales team in delivering exceptional customer service during high-volume events.
- Trained new associates on sales techniques and product knowledge to enhance team performance.
- Resolved customer inquiries and complaints promptly, fostering positive guest experiences.
Education
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
New York, NY05.2027
Skills
- Risk management
- CCTV systems
- Policy Enforcement
- Customer service
- Relationship building
- Decision-making
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Loss Prevention Specialist
UNIQLO
10.2025 - Current
Closing Team Lead
Target
10.2024 - 10.2025
Team Lead Sales Associate
Yankee Stadium
02.2024 - 10.2024
Inbound and Outbound Warehouse Associate
Amazon
01.2024 - 12.2024
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
Extracurricular Activities
NYPD EXPLORERS PROGRAM
April 2018 - May 2025
- Participated in ongoing training opportunities to stay current on best practice, maintaining a high level of expertise within the field of law enforcement.
- Completed comprehensive training programs in firearms proficiency, defensive tactic, legal procedure, and physical fitness standard.
- Strengthened problem-solving abilities through participation in scenario - based training exercises that stimulates real-life situations.
- Expanded knowledge of police operations by shadowing experienced officers during shifts, observing their interactions and decision - making processes.