MaryJo McPhail

Led key operational areas for 516 bed acute care hospital

Imaging Services & Special Procedures; Pulmonary Services; Laboratory Services; Security & Emergency Management; Environmental Services; Food & Nutrition Services; Acute and OP Therapy Services; Environment of Care and Disaster Oversight Committee

Led Key Service Line strategies and operational oversight

• Inpatient Rehabilitation Unit

60 employees; 641 admissions 2024; Net Revenue 2024 $38 million; 80% of admission to home with goals achieved vs national avg of 78.7%; ALOS 13.4;

• Imaging Services & Vascular Institute

44 employees; Implemented on site Rad to CT Tech Training program filling 10 CT openings and reducing travelers by 50%.

• Cardio Pulmonary Services, Sleep Lab & Neuro-Diagnostics

37 employees; Recruited and filled 14 openings and removed all traveler

• Bariatric Institute & Wellness

4 General Surgeons; 166 surgeries in 2024; 904 clinic visits in 2024

• Wound Care and Limb Preservation Institute

10 Physicians (4 Vascular; 6 Podiatrists; 1 Plastic Surgeon); 2831 OP visits in 2024; 3283 IP visits in 2024

• Orthopedic Institute

Created a TJR Concierge Orthopedic Unit with 36 private rooms and dedicated Orthopedic Care Team

Developed Fracture Repair Guidelines with Orthopedic Institute Medical Director and Chief of Orthopedics to expedite risk stratification level and execute repair process within 24 hours of admission; improved fracture repair within 24 hrs from 14.6% to 53%

• Cancer Institute

Responsible for the daily operations of a multi system COC accredited Radiation Oncology Center offering True Beam; Linac; CyberKnife; HDR services

• Breast Institute

Establish and implement policy and procedures relating to patient care, operation efficiency and performance improvement metrics to achieve the National Accreditation Program of Breast Center’s (NAPBC) Center of Excellence with Commendation