Mary Katherine Bidez
Birmingham, AL,AL
Summary
Dynamic Assistant General Manager at Club4Fitness with proven expertise in staff management and operations. Enhanced customer satisfaction through effective problem resolution and streamlined inventory control, driving sales growth. Skilled in strategic planning and team leadership, fostering a motivated workforce to achieve operational excellence.
Offering strong organizational and problem-solving abilities, coupled with keen interest in learning and growing within management role. Contributes solid understanding of business operations and effective team collaboration skills. Ready to use and develop leadership and strategic planning abilities in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Club4Fitness
09.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Sailor
U.S Navy
06.2022 - 11.2022
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
- Collaborated with diverse teams of sailors from various departments to ensure cohesive execution of shipboard operations on a daily basis.
- Contributed to the overall morale of the crew by maintaining a positive attitude and demonstrating strong work ethic during long deployments at sea.
- Maintained strict adherence to maritime regulations, ensuring safe and legal sailing at all times.
Education
No Degree - Business Administraion And Managment
University of Alabama At Birmingham
Birmingham, AL06-2027
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Customer relationship management (CRM)
- Sales techniques
- Strategic planning skill
- Sales forecasting
- Customer retention
Timeline
Assistant General Manager
Club4Fitness
09.2024 - Current
Sailor
U.S Navy
06.2022 - 11.2022
No Degree - Business Administraion And Managment
University of Alabama At Birmingham
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