Summary
Overview
Work History
Education
Skills
US Army Veteran
Timeline
Generic

Mary L Fuller

Warrenton,MO

Summary

Proven Customer Service Associate with a track record of enhancing plant sales by over 50% at Lowes, leading the region. Expert in customer support and team collaboration, I excel in problem resolution and merchandising. My experience at Warren County III underscores my ability to foster strong relationships and achieve results through effective team cooperation. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

27
27
years of professional experience

Work History

Customer Service Associate

Lowes
04.2008 - Current

I have always worked in the Outside Garden area focusing on helping customers select and successfully growing plants. I am knowledgeable about many products customers seek to enhance their homes and gardens.


Starting in 2016-2020 I worked as the Live Nursery Specialist. During this time I worked closely with the store manager and our plant sales increase over 50%, making our store #1 in plant sales in our region. It was my responsibility to see all areas of my department were successful, which greatly depended on working with co-workers.


I am a part time employee now but I have experience in:

Receiving of deliveries, including plants, and all manner of products.

Merchandising of products and following plan o grams.

Getting upcoming sales prepared, including signage,

Using the phone to help customers and associates.

Inventory

Taking an active role in keeping the store clean, organized and safe.

Keeping customer service a high priority.






Customer Service Associate

Staples, The Office Supply Superstore
03.2000 - 11.2012

As a Staples Associate I helped customers with many areas of their office supply needs.


I helped receive and put truck deliveries out.


I was responsible for processing customer returned products or manufacturer recalls.


I set plan o grams


Set op sale events such as Back to School

Teacher, Paraprofessional

Warren County III, Wright City RII MO
04.1997 - 05.2008
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Education

Associate of Science - Education

St Charles Community College
City Of Saint Peters, MO
06.2013

High School Diploma -

Wright City High School
Wright City, MO 63390
06.1976

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

US Army Veteran

I am a Army Veteran having served  in 1977- 1980. I was trained in Quartermaster School.

  

As a soldier I learned the art of being punctual. This includes being at my duty station at appointed time, not just clocking in, still needing to prepare for the day.  


As a soldier I learned the art of taking orders and being deligent at making that goal happen.


As a soldier I learned the value of having a strong team.


As a soldier I learned to have respect for everyone, and the USA

Timeline

Customer Service Associate

Lowes
04.2008 - Current

Customer Service Associate

Staples, The Office Supply Superstore
03.2000 - 11.2012

Teacher, Paraprofessional

Warren County III, Wright City RII MO
04.1997 - 05.2008

Associate of Science - Education

St Charles Community College

High School Diploma -

Wright City High School
Mary L Fuller