Summary
Overview
Work History
Education
Skills
Timeline
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Mary Lee McDonald

Murfreesboro,TN

Summary

Gifted at working with all types of personalities. Outstanding customer service skills. Strong communication skills. Highly motivated and experienced worker. Passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

22
22
years of professional experience

Work History

Teacher

Advantage XPO
08.2019 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Owner

One Call Plumbing
01.2007 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Manager

Walmart
01.2002 - 01.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Bachelor of Science - Psychology Biology Chemistry

Middle Tennessee State University
Murfreesboro, TN
12.2006

Skills

  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Motivating students

Timeline

Teacher

Advantage XPO
08.2019 - Current

Owner

One Call Plumbing
01.2007 - Current

Manager

Walmart
01.2002 - 01.2007

Bachelor of Science - Psychology Biology Chemistry

Middle Tennessee State University

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Mary Lee McDonald