MARY( MARIA) HADDOCK
Farmington,MI
Summary
Residential Mortgage Loan originator/ Loan Processor offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.
Hospitality Industry , Customer Service and Sales
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Carrabba's Italian Grill
Novi, MI
01.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Residential Mortgage Loan Originator
Supreme Lending
03.2022 - Current
- Collected information from banks, institutions and employers to assess applicant eligibility
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency
- Originated, reviewed, processed, closed and administered customer loan proposals
- Examined customer loan applications for loan approvals and denials
- Interviewed applicants to assess loan requirements before suggesting offers
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Residential Mortgage Loan Originator
Mortgage1
08.2016 - 03.2022
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships
- Worked with underwriters to fix application problems and resolve issues
- Reviewed loan files and updated to match current standards
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Residential Mortgage Loan Originator and Processor
Towne Mortgage
04.2016 - 08.2016
- Set up and completed loan submission packages
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
- Completed denial and cancellation procedures on applicable files
- Handled any conditions sent from underwriting departments
- Reviewed financial statements and contacted institutions and customers to clarify details.
Education
General Studies
Henry Ford College
Skills
- Loan Application Preparation
- Creditworthiness Determination
- Product Education
- Desktop Underwriter
- Originating Home Loans
- Customer Relations
- Bottom Line Loan Master Servicing
- Credit Applications
- Referral Network Development
- Financial Advisement
- Financial Data Collection
- Credit File Updating
- Cool Under Pressure
- Guest Satisfaction
- Hospitality Service Expertise
Accomplishments
- I am licensed in Michigan , Illinois and Florida
Certification
- Licensed Loan Originator -Michigan
- Licensed Loan Originator - Florida
- Licensed Loan Originator - Illinois
Timeline
Server
Carrabba's Italian Grill
01.2023 - Current
Residential Mortgage Loan Originator
Supreme Lending
03.2022 - Current
Residential Mortgage Loan Originator
Mortgage1
08.2016 - 03.2022
Residential Mortgage Loan Originator and Processor
Towne Mortgage
04.2016 - 08.2016
General Studies
Henry Ford College