Summary
Overview
Work History
Education
Skills
Timeline
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Maryn Murdock

Roy,UT

Summary

Hardworking employee enthusiastic about learning the Life Insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Hostess

Darden
03.2023 - 06.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Cashier

Smith's Marketplace
01.2023 - 04.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Performed cash, card and check transactions to complete customer purchases.

Shift Lead

Taco Time
02.2021 - 10.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Education

High School Diploma -

Layton High School
Layton, UT
08.2023

Skills

  • Persuasive Negotiations
  • Complex Problem-Solving
  • Quotas and Goals
  • Credit and Debt Card Processing
  • Customer Retention Abilities
  • Product and Service Knowledge
  • Performance Improvement

Timeline

Hostess

Darden
03.2023 - 06.2023

Cashier

Smith's Marketplace
01.2023 - 04.2023

Shift Lead

Taco Time
02.2021 - 10.2021

High School Diploma -

Layton High School

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Maryn Murdock