Maryn Tierney Montalvo
Ansonia,CT
Summary
Reliable office administrator with over 20 years of experience in transaction management and team support. Known for adaptability and attention to detail, effectively maintaining compliance-ready files and fostering collaboration among agents, clients, and third parties.
Overview
28
28
years of professional experience
Work History
Client Experience Specialist
Coldwell Banker Realty
Trumbull, CT
11.2023 - Current
- Manage all transaction details from contract to close, including timelines, contractual milestones, documentation, and communication with all parties.
- Work collaboratively with agents, clients, and third parties to resolve challenges quickly and professionally.
- Maintain organized, accurate, and compliance‑ready transaction files within required systems.
Office Administrator/SSA
Coldwell Banker Realty
Trumbull, CT
06.2013 - 11.2023
- Trained new staff on office procedures and systems, fostering a collaborative work environment.
- Maintained accurate records of transactions, enhancing data integrity and accessibility for team members.
- Processed sale and lease transactions.
- Completed commission invoices.
- Agent support for 100+ agents
Office Administrator
Century 21 Greengarden
Bridgeport, CT
10.1997 - 06.2013
- Managed daily office operations, ensuring a well-organized and efficient work environment.
- Coordinated scheduling of appointments and meetings for staff and clients.
- Maintained accurate records using property management software to support operational efficiency.
- Streamlined office procedures, enhancing workflow and reducing processing time for documents.
- Trained new employees on administrative processes and company policies to ensure compliance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Coordinated scheduling for appointments, meetings, and property showings to optimize time management.
Skills
- Patience and composure
- Sales support
- Client retention strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Calm and professional under pressure
- Reliability
- Active listening
- Adaptability and flexibility
- Phone etiquette
- Interpersonal skills
- Professionalism
Timeline
Client Experience Specialist
Coldwell Banker Realty
11.2023 - Current
Office Administrator/SSA
Coldwell Banker Realty
06.2013 - 11.2023
Office Administrator
Century 21 Greengarden
10.1997 - 06.2013