Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maryna Balashova

Bourbonnais,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Front Desk Agent

Drury Plaza Hotel
06.2023 - 08.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Public Safety Officer

Olivet Nazarene University
09.2022 - 12.2022
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Notified police, fire department and emergency services of on-campus incidents.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Documented safety and security incidents using preset guidelines and methods.

Education

Bachelor of Science - Computer Science

Olivet Nazarene University
Bourbonnais, IL
05.2025

Skills

  • Problem-Solving Skills
  • Front Desk Management
  • Safety and Security Procedures
  • Time Management
  • Conference and Meeting Planning
  • Conflict and Issue Documentation

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Front Desk Agent

Drury Plaza Hotel
06.2023 - 08.2023

Public Safety Officer

Olivet Nazarene University
09.2022 - 12.2022

Bachelor of Science - Computer Science

Olivet Nazarene University

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Maryna Balashova