MARYNA POHARSKA
Delray Beach,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Gleneagles Country Club
10.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
SERVER
The Spirit of Ethan Allen. Burlington, Vermont
06.2023 - 10.2023
- Working in the restaurant on the boat for the cruises
- Deliver an outstanding service for the guests
- Knowledge on the menu and local food that is served in the restaurant
- Pass food through the kitchen and the system
- Prepare the specialty drinks in the menu.
SERVER
The Club At Admirals Cove. Jupiter, Florida
10.2022 - 05.2023
- Building up the relations with the members of the club
- Assisting Bartenders in peak hours
- Providing daily specials, learning about the preferences of the members and giving advice based on it.
SERVER
Mac's Seafood . Wellfleet, Massachusetts
05.2022 - 10.2022
- Providing all the information about the menu items
- Serving and taking the orders
- Develop the communication with guests
- Improve the average check size by 22% by advice from the high management.
SERVER
Club at Admirals Cove. Jupiter Florisa
01.2021 - 05.2022
SERVER
Royal Caribbean Cruise Line.
01.2018 - 07.2021
- Working in the fine dining restaurant
- Prepare everything before guests coming to the restaurant
- Providing the information about the special from the menu both drinks and food
- Taking the orders and make sure all the guests are happy with the service.
Education
LANGUAGE AND LITERATURE -
Kyiv National Linguistic University
05.2017
Skills
- Order Delivery Practices
- Beverage Preparation
- Daily Specials Memorization
- Guest Engagement
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
Server
Gleneagles Country Club
10.2023 - Current
SERVER
The Spirit of Ethan Allen. Burlington, Vermont
06.2023 - 10.2023
SERVER
The Club At Admirals Cove. Jupiter, Florida
10.2022 - 05.2023
SERVER
Mac's Seafood . Wellfleet, Massachusetts
05.2022 - 10.2022
SERVER
Club at Admirals Cove. Jupiter Florisa
01.2021 - 05.2022
SERVER
Royal Caribbean Cruise Line.
01.2018 - 07.2021
LANGUAGE AND LITERATURE -
Kyiv National Linguistic University
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